Terms & Conditions
These Terms & Conditions govern your use of Shopora and any order placed through this website. By accessing the website or placing an order, you agree to these terms.
Website Use
You may use this website for lawful personal shopping and informational purposes. You must not misuse the website, interfere with its operation or attempt unauthorised access to any system, account or data.
Product Information
We aim to display product names, descriptions, prices, availability and images as accurately as reasonably possible. However, product colours, appearance and packaging may vary because of photography, screen settings, supplier updates or manufacturing changes.
Customers should review the complete product information before placing an order.
Prices and Availability
Product prices and availability may change without prior notice. A product shown on the website may become unavailable before order confirmation or dispatch.
Any applicable delivery charge, handling charge or other amount will be displayed during checkout or communicated during order confirmation.
Order Placement
Submitting an order does not always guarantee acceptance. We may verify the order, customer details, delivery location, stock and payment method before processing.
An order may be declined, delayed or cancelled because of:
- Product unavailability
- Incorrect customer information
- Unserviceable delivery location
- Suspected misuse or fraud
- Pricing or listing error
- Failure to complete order confirmation
- Operational or courier limitations
Order Confirmation
Orders may be confirmed by phone, WhatsApp, email or another available communication method.
Customers must provide a reachable mobile number and accurate order information.
Payment
Available payment methods may include Cash on Delivery or approved online payment options.
Customers should use only the official checkout and payment instructions shown on the website.
Never share your UPI PIN, ATM PIN, card PIN, internet banking password or payment OTP with anyone claiming to represent Shopora.
Cash on Delivery
Cash on Delivery may be available only for eligible products, orders and delivery locations.
Customers should remain available to receive the parcel and keep the payable amount ready. Repeated refusal of confirmed deliveries may result in future order restrictions.
Shipping and Delivery
Delivery estimates depend on product availability, customer location, courier service and operational conditions. Estimated dates are not guaranteed delivery dates.
Customers are responsible for providing a complete and accurate address and reachable mobile number.
Please review our Shipping Policy for additional information.
Cancellations
An order may be cancelled before dispatch where operationally possible. Once an order has been dispatched, cancellation may not be available.
We may cancel an order if stock is unavailable, confirmation fails, delivery is not serviceable or the order appears fraudulent or abusive.
Returns, Replacements and Refunds
Return, replacement and refund eligibility depends on the product condition, category and circumstances of the request.
Customers should contact us promptly and preserve the product, packaging, invoice and delivery label.
Please review our Refund Policy for applicable terms.
Customer Responsibilities
Customers are responsible for:
- Providing accurate personal and delivery information
- Reviewing product details before ordering
- Using a valid and reachable mobile number
- Receiving confirmed orders
- Keeping payment credentials confidential
- Following return and refund instructions
Intellectual Property
Unless otherwise stated, the website design, text, graphics, logos and original content belong to Shopora or are used with appropriate permission.
Website content may not be copied, reproduced, republished or commercially used without permission, except where permitted by applicable law.
Third-Party Services and Links
The website may use or link to third-party services such as courier providers, payment processors, analytics services or advertising platforms.
Third-party services operate under their own terms and policies. We are not responsible for content or services controlled by independent third parties.
Advertisements
The website may display advertisements from Google AdSense or other advertising partners. Advertisements are provided by third parties and do not necessarily represent an endorsement by Shopora.
Limitation of Liability
To the extent permitted by applicable law, Shopora will not be liable for indirect, incidental or consequential losses arising from website use, delivery delays, third-party services or reliance on incomplete or outdated information.
Nothing in these terms excludes rights or liabilities that cannot legally be excluded.
Fraud and Misuse
We may refuse service, cancel orders or restrict access where there is suspected fraud, abusive conduct, false information, repeated delivery refusal or misuse of website features.
Privacy
Personal information is handled according to our Privacy Policy.
Changes to These Terms
We may update these Terms & Conditions when website features, policies, operations or legal requirements change.
The latest version will be published on this page and will apply from the date it is posted.
Governing Law
These Terms & Conditions are governed by applicable laws in India. Any dispute will be subject to the jurisdiction of the competent courts applicable to the business location, unless another process is required by law.
Contact Us
For questions about these Terms & Conditions, please visit our Contact Us page.
Email: p141104p@gmail.com